Introduction and Overview

This Privacy Policy explains how KUKE INTERNATIONAL TRADING LLC, doing business as COS-CASA (“COS-CASA,” “we,” “us,” or “our”), collects, uses, shares, stores, and protects personal information when you visit our website, create an account, place an order, contact customer service, subscribe to marketing communications, or otherwise use our services (collectively, the “Services”).

By using the Services, you acknowledge that you have read this Privacy Policy. If you do not agree with this Policy, please discontinue use of the Services.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date shown above. Where required by law, we will provide additional notice of material changes.

1. Information We Collect

We may collect the following categories of personal information:

Information You Provide

• Name, email address, telephone number, billing address, and shipping address.
• Account credentials, such as your email address and password.
• Order, purchase, refund, return, and customer-service information.
• Information you submit through contact forms, reviews, surveys, promotions, or social media interactions.
• Marketing preferences and newsletter subscription information.

Payment Information

Payments may be processed by third-party payment providers, including PayPal and card-payment processors. We generally do not directly store complete payment-card numbers or security codes. Payment providers may collect and process information in accordance with their own privacy policies.

Information Collected Automatically

• IP address, browser type, device type, operating system, and language settings.
• Pages viewed, links clicked, products viewed, cart activity, and order activity.
• Referral source, approximate location derived from IP address, and website interaction data.
• Cookie identifiers, advertising identifiers, and similar technical information.

2. How We Use Information

We may use personal information to:

• Create and manage customer accounts.
• Process payments, fulfill orders, arrange delivery, and provide order updates.
• Handle returns, refunds, damaged-item claims, and customer-service requests.
• Provide, maintain, secure, and improve our website and Services.
• Detect, investigate, and prevent fraud, abuse, unauthorized transactions, and security incidents.
• Send transactional messages relating to orders, accounts, payments, shipping, and security.
• Send marketing communications where permitted by law and based on your preferences.
• Measure advertising performance and understand how visitors use our website.
• Comply with legal obligations and enforce our policies and agreements.

3. How We Share Information

We may share personal information with service providers and other parties where reasonably necessary to operate the Services, including:

• Payment processors and financial institutions.
• Warehousing, fulfillment, shipping, and delivery providers.
• Website hosting, cloud storage, security, analytics, email, and customer-service providers.
• Marketing and advertising service providers.
• Professional advisers, regulators, courts, law-enforcement agencies, or other parties when required by law.
• A purchaser, successor, or other relevant party in connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business.

We may also share information with your consent or at your direction. We may use and disclose aggregated or de-identified information that does not reasonably identify you.

4. Cookies and Tracking Technologies

We may use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember preferences, analyze traffic, measure performance, prevent fraud, and support advertising.

Cookies may include:

• Strictly Necessary Cookies: required for essential website functions.
• Functional Cookies: remember choices and preferences.
• Analytics Cookies: help us understand website traffic and usage.
• Advertising Cookies: help measure campaigns and deliver more relevant advertising.

You can manage cookies through your browser settings or any cookie preference tool made available on our website. Disabling certain cookies may affect website functionality.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No internet transmission or storage system is completely secure. You are responsible for keeping your account password confidential and for using a strong, unique password.

6. Your Privacy Rights and Choices

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to object to or restrict certain processing, or to withdraw consent where processing is based on consent.

To submit a privacy request, email william@asrarbeauty.com. We may need to verify your identity before completing the request.

Marketing Communications

You may unsubscribe from promotional emails by clicking the “Unsubscribe” link at the bottom of a marketing email. You may still receive transactional messages relating to orders, payments, shipping, account security, or customer service.

California Residents

California residents may have additional rights under applicable California privacy law, including rights relating to access, correction, deletion, and information about certain disclosures of personal information. To exercise a request, contact us using the details below. We will not unlawfully discriminate against you for exercising a privacy right.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, fraud prevention, dispute resolution, legal compliance, accounting, and enforcement of our agreements.

8. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

9. Third-Party Links and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other services. Their privacy practices are governed by their own policies, and we are not responsible for their privacy or security practices.

10. International Data Transfers

Although COS-CASA currently ships orders only within the United States, some service providers may process or store information in other countries. Where required, we use appropriate safeguards for international transfers of personal information.

11. Contact Us

For questions about this Privacy Policy or requests relating to your personal information, contact:

KUKE INTERNATIONAL TRADING LLC
Doing business as COS-CASA
11100 Valley Blvd, Ste 312, El Monte, CA 91731
Email: william@asrarbeauty.com

You may also use our Contact Us page. Our service team normally replies within 48 hours.