1. General

Welcome to COS-CASA. These Terms & Conditions (“Terms”) govern your access to and use of the COS-CASA website, online store, related pages, features, content, communications and services that link to these Terms (collectively, the “Services”).

The Services are operated by KUKE INTERNATIONAL TRADING LLC, doing business as COS-CASA. In these Terms, “COS-CASA,” “Company,” “we,” “us” and “our” refer to KUKE INTERNATIONAL TRADING LLC. “You” and “your” refer to any visitor, customer or other user of the Services.

By visiting our website, creating an account, placing an order, submitting content or otherwise using the Services, you acknowledge that you have read, understood and agreed to be bound by these Terms.

If you do not agree to these Terms, you must not access or use the Services.

2. Eligibility and Acceptance

You must be at least 16 years old to use the Services or make a purchase through our website. If you are under the age of majority in your jurisdiction, you may use the Services only with the involvement and supervision of a parent or legal guardian.

By using the Services, you represent and warrant that:

• You are legally capable of entering into these Terms.
• The information you provide is truthful and accurate.
• You will comply with all applicable laws and regulations.
• You will not use the Services for fraudulent, unlawful or unauthorized purposes.

3. Use of Our Services

3.1 Limited license

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable and non-sublicensable license to access and use the Services for personal, lawful and non-commercial purposes.

3.2 Prohibited activities

You may not:

• Copy, reproduce, distribute, modify, publish, sell or commercially exploit any part of the Services without our prior written permission.
• Reverse-engineer, decompile, disassemble or attempt to obtain the source code of any software used in the Services.
• Use robots, spiders, scrapers, automated systems or similar technologies to access, extract or index content without authorization.
• Upload viruses, malicious code or any material intended to interfere with the operation or security of the Services.
• Impersonate another person or provide false account, billing, payment or shipping information.
• Use the Services to infringe intellectual property, privacy, publicity or other rights.
• Attempt to bypass payment controls, fraud-prevention procedures, access restrictions or security features.
• Place orders for resale, unauthorized distribution or fraudulent chargeback activity without our approval.
• Use the Services in any way that violates applicable federal, state, local or international law.

We may restrict, suspend or terminate access to the Services if we reasonably believe these Terms have been violated.

4. Customer Accounts

Certain features may require you to create a customer account. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.

You agree to:

• Provide complete and accurate registration information.
• Keep your contact, billing and shipping information current.
• Use only your own account and payment information.
• Notify us promptly if you suspect unauthorized access, fraud or a security breach.

We are not responsible for losses resulting from your failure to protect your account credentials, except where otherwise required by applicable law.

We reserve the right to refuse registration, suspend an account, cancel an order or terminate an account where we reasonably suspect fraud, abuse, unauthorized resale or violation of these Terms.

5. Privacy and Cookies

Your use of the Services is also governed by our Privacy Policy and Cookie Policy, which describe how we collect, use, disclose and protect personal information.

By using the Services, you acknowledge that information may be processed as described in those policies, subject to applicable privacy laws.

Please review our Privacy Policy for additional information.

6. Product Information

6.1 Product descriptions

We make reasonable efforts to ensure that product names, descriptions, photographs, ingredients, shades, dimensions, prices, availability and other information displayed on the website are accurate.

However, minor errors, omissions or variations may occur. Product packaging, labeling, ingredients, accessories, shades or design details may be updated from time to time, subject to applicable law.

6.2 Colors and shades

Cosmetic shades and product colors may appear differently depending on your device, screen settings, lighting conditions, skin tone and application method. We cannot guarantee that the color displayed on your screen will exactly match the physical product.

6.3 Ingredients

Ingredient lists are provided for general reference. Product formulas may be updated when legally permitted. You should review the ingredient list printed on the product packaging before use, especially if you have allergies, sensitivities or ingredient restrictions.

6.4 Availability

All products are subject to availability. Displaying a product on the website does not guarantee that the product is currently available or will remain available.

7. Orders and Acceptance

7.1 Order submission

When you submit an order, you are making an offer to purchase the selected products under these Terms. An automated order acknowledgment does not constitute final acceptance of your order.

An order is accepted when we confirm that it has been processed or shipped, unless applicable law provides otherwise.

7.2 Order review

We may review, verify, refuse or cancel an order for reasons including:

• Product unavailability.
• Incorrect pricing or product information.
• Suspected fraud or unauthorized payment activity.
• Payment authorization failure.
• Shipping restrictions or invalid delivery information.
• Unusual order quantities or suspected unauthorized resale.
• Violation of these Terms.

If we cancel an order after receiving payment, we will issue a refund to the original payment method, subject to the processing time of the payment provider.

7.3 Order changes

You are responsible for reviewing your products, quantities, shades, contact details and shipping address before submitting payment.

After an order enters processing or fulfillment, we may not be able to change or cancel it. Contact Customer Support as soon as possible if an error is discovered.

8. Prices and Payment

8.1 Prices

Unless otherwise stated, prices displayed on the website are in U.S. dollars. Product prices may change without prior notice, but price changes will not normally affect orders that we have already accepted.

Shipping fees, sales tax, customs duties and other applicable charges may be added during checkout or charged separately where permitted by law.

8.2 Pricing errors

If a product is listed with an incorrect price, discount, description or other material information, we may cancel the order or contact you for instructions before processing it.

If payment has already been collected for a canceled order, the applicable amount will be refunded to the original payment method.

8.3 Payment authorization

You represent that you are authorized to use the payment method submitted with your order. Payment may be subject to verification and authorization by your card issuer, payment processor or financial institution.

We are not responsible for delays caused by declined transactions, payment-provider reviews or incorrect billing information.

8.4 Fraud prevention

We may request additional information to verify an order, including confirmation of identity, billing information, shipping information or payment authorization. Failure to provide reasonable verification may result in cancellation.

9. Shipping and Delivery

9.1 Shipping information

You must provide a complete and accurate recipient name, street address, apartment or suite number, city, state, postal code, telephone number and email address.

COS-CASA is not responsible for delivery failure, additional charges or delays caused by incorrect, incomplete or undeliverable address information supplied by the customer.

9.2 Delivery estimates

Delivery dates and shipping times are estimates only and are not guaranteed unless expressly stated otherwise.

Delays may result from circumstances including:

• Carrier delays.
• Weather conditions or natural disasters.
• High order volumes or promotional periods.
• Incorrect or incomplete delivery information.
• Security or fraud-verification reviews.
• Government restrictions or transportation disruptions.

9.3 Split shipments

Orders containing multiple items may be shipped in separate packages. Separate tracking numbers may be provided when available.

9.4 Risk of loss

Title and risk of loss pass as determined by applicable law and the shipping arrangement used for the order.

If tracking shows that a package was delivered but you cannot locate it, you should promptly contact the carrier and COS-CASA Customer Support.

9.5 International orders

For international shipments, the recipient may be considered the importer of record and may be responsible for customs duties, import taxes, brokerage fees and compliance with local import regulations.

COS-CASA is not responsible for customs delays, import restrictions or charges imposed by a destination country, except where otherwise expressly stated at checkout.

10. Returns and Refunds

Returns, replacements and refunds are governed by our separate Refund Policy, which is incorporated into these Terms by reference.

Unless required by applicable law, certain products may be ineligible for return for hygiene, health and safety reasons, particularly when cosmetic packaging has been opened, used, altered or damaged after delivery.

Damaged, defective, incorrect or missing products should be reported to Customer Support within the period specified in our Refund Policy. We may request photographs, videos, packaging information, order information or other reasonable evidence to review a claim.

Approved refunds will normally be issued to the original payment method. Financial institutions and payment providers may require additional processing time before the credit appears.

11. Cosmetic Product Use and Safety

11.1 External use

Unless a product is expressly labeled otherwise, COS-CASA cosmetic products are intended for external cosmetic use only.

11.2 Individual reactions

Cosmetic results and skin reactions vary from person to person. Before using a new cosmetic product, particularly if you have sensitive skin or known allergies, consider performing a patch test according to the product instructions.

Stop using the product if irritation, redness, swelling, discomfort or another unexpected reaction occurs. Seek medical advice where appropriate.

11.3 Ingredient review

You are responsible for reviewing the ingredient information on the product packaging before use. Do not use a product if you know or suspect that you are allergic or sensitive to one or more listed ingredients.

11.4 Product instructions

Products must be used, stored and handled according to the directions, warnings and recommended storage conditions stated on the packaging.

11.5 No medical advice

Information provided through the Services is for general cosmetic and informational purposes only. It is not medical advice and is not intended to diagnose, treat, cure or prevent any disease or medical condition.

Consult a qualified healthcare professional regarding medical conditions, pregnancy-related concerns, allergies or persistent skin reactions.

12. Reviews and User Content

You may have the opportunity to submit reviews, photographs, videos, comments, questions, suggestions or other content (“User Content”).

By submitting User Content, you represent that:

• You own or control the necessary rights to the content.
• The content is truthful and based on your genuine experience.
• The content does not infringe intellectual property, privacy, publicity or other rights.
• The content is not unlawful, threatening, defamatory, obscene, deceptive or malicious.
• The content does not contain viruses, harmful code, unauthorized advertising or spam.

By submitting User Content, you grant COS-CASA a non-exclusive, worldwide, royalty-free, transferable and sublicensable license to use, reproduce, display, publish, distribute, adapt, translate and promote that content in connection with our products, Services and marketing, subject to applicable law.

You retain ownership of your User Content. We may remove, reject or edit User Content that violates these Terms or our content standards.

Individuals under 18 years old must not submit photographs or videos of themselves or other minors without appropriate permission from a parent or legal guardian.

13. Intellectual Property

The Services and their content, including the COS-CASA name, logos, trademarks, product images, graphics, text, website design, videos, software, icons and other materials, are owned by or licensed to KUKE INTERNATIONAL TRADING LLC and are protected by applicable intellectual property laws.

Nothing in these Terms grants you ownership of or an unrestricted right to use our intellectual property.

Without prior written permission, you may not:

• Use COS-CASA trademarks, logos or product images for commercial purposes.
• Copy or republish substantial portions of the website.
• Create misleading, counterfeit or unauthorized COS-CASA materials.
• Register domain names, social media accounts, advertising keywords or business names that imitate or create confusion with COS-CASA.

14. Third-Party Links and Services

The Services may contain links to third-party websites, social media platforms, payment providers, shipping carriers or other external services.

These third parties are independently operated. COS-CASA does not control and is not responsible for their content, availability, security, privacy practices, products or services.

Your use of a third-party service is governed by that third party’s own terms and policies. You access third-party services at your own discretion and risk.

15. Marketing Communications

15.1 Email marketing

Where you subscribe or otherwise provide legally valid consent, we may send promotional emails concerning products, offers, launches and other COS-CASA news.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message. Unsubscribing from marketing communications does not prevent us from sending transactional messages related to orders, payments, account security or customer service.

15.2 SMS marketing

If COS-CASA offers an SMS or text-message program and you opt in, you consent to receive recurring automated promotional or transactional messages at the telephone number provided.

Consent to receive marketing messages is not a condition of purchase. Message and data rates may apply. Message frequency may vary.

You may opt out by replying STOP to an applicable marketing message. You may receive a final confirmation message after opting out.

You represent that you are the account holder or authorized user of the telephone number provided. You should notify us if the number is reassigned or deactivated.

16. Events Beyond Our Control

COS-CASA will not be responsible for a failure or delay in performing an obligation when the failure or delay results from events beyond our reasonable control.

Such events may include:

• Natural disasters, fires, floods, earthquakes or storms.
• Epidemics, pandemics or public-health emergencies.
• War, terrorism, civil unrest, sanctions or embargoes.
• Government orders, legal restrictions or border closures.
• Labor disputes, strikes or transportation interruptions.
• Carrier delays, port congestion or supply-chain disruptions.
• Failures of telecommunications, utilities or payment networks.
• Cyberattacks or widespread technical infrastructure failures.

Our obligations may be suspended for the duration of the affected event. We will use commercially reasonable efforts to reduce the impact where practicable.

17. Disclaimers

We do not warrant that the Services will always be uninterrupted, secure, error-free or free of harmful components.

To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

Nothing in these Terms excludes warranties, remedies or consumer rights that cannot legally be excluded.

Product descriptions, cosmetic guidance, tutorials, shade recommendations and other website content are provided for general informational purposes. Individual results may vary.

18. Limitation of Liability

To the maximum extent permitted by applicable law, COS-CASA, KUKE INTERNATIONAL TRADING LLC and their affiliates, officers, employees, contractors, suppliers and service providers will not be liable for indirect, incidental, special, punitive, exemplary or consequential damages.

This limitation includes, where legally permitted, loss of profits, revenue, business opportunity, goodwill, data or anticipated savings arising from or connected with:

• Your access to or use of the Services.
• Your inability to access or use the Services.
• Reliance on website content.
• Third-party services linked to the Services.
• Unauthorized access to your account or information.
• The purchase, use or misuse of a product.

To the maximum extent permitted by law, our total liability for a claim relating to a purchased product will not exceed the amount you paid for the product giving rise to the claim.

These limitations do not apply to liability that cannot be limited or excluded under applicable law, including certain liabilities involving fraud, willful misconduct, death or personal injury caused by negligence.

Some jurisdictions do not permit certain warranty disclaimers or limitations of liability. Therefore, some provisions of this section may not apply to you.

19. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless COS-CASA, KUKE INTERNATIONAL TRADING LLC, their affiliates and their respective officers, employees, agents, contractors, licensors and service providers from third-party claims, liabilities, damages, losses and reasonable costs arising from:

• Your unlawful use of the Services.
• Your violation of these Terms.
• Your violation of another person’s rights.
• User Content submitted through your account.
• Fraudulent, abusive or unauthorized activity.

This provision does not require you to indemnify us for our own unlawful conduct where such indemnification is prohibited by law.

20. Governing Law and Dispute Resolution

20.1 Informal resolution

Before initiating formal legal proceedings, you and COS-CASA agree to attempt in good faith to resolve the dispute by contacting the other party and providing a reasonable description of the issue and requested resolution.

Customers may contact us at william@asrarbeauty.com .

20.2 Governing law

These Terms and any dispute arising from or relating to these Terms or the Services will be governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable consumer-protection law requires otherwise.

20.3 Jurisdiction

Unless applicable law provides you with the right to bring a claim in another jurisdiction, legal proceedings relating to these Terms or the Services shall be brought in a court of competent jurisdiction located in Los Angeles County, California.

20.4 Consumer rights

Nothing in this section limits any non-waivable right or remedy available to you under applicable consumer law.

21. Changes to These Terms

We may update these Terms periodically to reflect changes in our Services, business practices, technology or legal obligations.

When we make changes, we will update the Effective Date at the top of this page. Material changes may also be communicated through the website, by email or by another reasonable method where required by law.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by law.

22. Contact Us

Questions, concerns or requests relating to these Terms may be submitted to COS-CASA Customer Support.